Having the demand to meet an optimum degree of quality for the sake of our clients, LUG has introduced a quality assurance system according to ISO 9002 in 1993. This system was expanded in 2003 following the application of the new provision DIN EN ISO 9001:2000 with a matrix certificate of the following companies:
LUG aircargo handling GmbH
ATRM Airtruck GmbH Rhein-Main
Winning the confidence of a client takes years, losing it only seconds. This is the reason why LUG employees, from handling staff to the management, feel obliged to stick to the following principle:
We undertake to adhere to and comply with the above Quality Management System as we cannot reach 100 % quality half-heartedly.
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